Change

Change involves a shift in action or thinking. It is about the events or circumstances that impact and affect the organization. These could include a new leader, changes in government policy, technology, stakeholder expectations, etc. Thus, change is typically outcome or results focused, in that organizational change is usually a solution to someone’s perception of a problem or opportunity.

 

Canada Health Infoway. A Framework and Toolkit for Managing eHealth Change: People and Processes

» Global Glossary: Pharmacy Informatics